1012 Jamestown Way
Maryville, TN 37803-5865

865.984.7400

Mission Statement

MISSION STATEMENT

 

We exist to improve the lives of the people we touch, through a sophisticated health care system whose mission is to rehabilitate and restore each resident to the fullest extent possible – physically and emotionally – by providing the highest standards of care and individualized treatment in modern, clean, safe, and pleasant surroundings. We recognize the continually changing needs of the population we serve and we will adapt our services to provide optimal care by remaining on the forefront of nursing, medical and rehabilitative advancements

 

VISION STATEMENT

 

Our vision is to become the preferred post-acute care provider in each community we serve. We commit to improving the lives of all people entrusted to our care through clinical excellence and extraordinary service ­offered in an atmosphere of compassion, hospitality, and respect for the dignity of each person.  

OUR VALUES

 

Integrity – We hold ourselves accountable to the highest ethical standards, demonstrating honesty, professionalism, and sincerity. We will stay true to our promise always to act in the best interest of our patients, residents, and their families.

Respect – We believe each of our residents, patients, and employees is a person of great value and deserves to be treated with dignity and courtesy. We believe that respect for others is the foundation of honor and the basis of integrity.

Compassion – We seek to create a warm and compassionate environment by showing genuine kindness and empathy and offering hope and encouragement to every resident, patient, and employee.  We recognize that our staff members are our greatest assets and their individuality and growth are paramount in ensuring the highest, practicable quality of care is delivered and quality of life enhanced.

 

Commitment – We continually strive for excellence in everything we do by taking personal responsibility and by being dependable people of integrity. We pursue excellence in all clinical standards of care through ongoing education and awareness of the latest technical and gerontology research. But most importantly, we are committed to helping our residents and patients to achieve their highest possible level of physical, emotional, and spiritual well-being.

Service to Others – We will promote relationships with community organizations and provide information to our neighbors and friends interested in health care delivery.